Read before booking your stay

We always prioritize the safety and security of guests and employees. The following rules of procedure apply to all guests of our premises. Please note that this is not a complete list, and Cirkus Venues may take additional measures for security reasons.

Identification

• We require to sight a valid and current form of identification upon your arrival.
• Guests that are not registered in the Swedish national registry must by Swedish law complete a registration card.

Respect and Consideration

• Respecting and showing consideration for other guests and the establishment’s employees is a matter of course. .
• Threatening, harassing or discriminating is not permitted.
• In the event of a violation, we have the right to refuse entry to the establishment.

Crime and Police Report

• All crimes that occur at our establishments are reported to the police.
• In the event of a crime, only the authorities have the right to access information.

Alcohol and Smoking

• Overintoxicated guests are denied access to the establishments’ restaurants, bars or public areas where alcohol is served.
• Alcohol may only be consumed in the hotel room.
• Smoking is not permitted in our units, nor in hotel rooms or at the hotel entrances. Unauthorized smoking will be charged 3000 SEK.

Nitrous oxide and Weapons

• Nitrous oxide is not permitted in our units.
• Weapons are not permitted in our units.

Guests and Visitors

• Visitors to resident guests must register at the reception before they are allowed to enter a hotel room.
• Only resident guests may stay in the hotel room after 10:00 PM.

Waste and Damage

• Only household waste is permitted to be left in the hotel room. If bulky or hazardous waste is left behind, a 1000 SEK fine will be charged
• If extra cleaning or sanitation of a hotel room or other premises is required, a minimum 3000 SEK fine will be charged.

Noise level and Camera surveillance

• Camera surveillance is available in selected locations where permission is granted.
• After 10:00 PM 22.00 we take extra care of each other by keeping the noise level normal.

Fire Risk and Electrical Appliances

• Unplug all plugs for private belongings when you leave the hotel room. If we discover that this has not been done, we will unplug them for you.
• Do not cover, remove or deactivate smoke detectors. In the event of a violation and false alarm, a minimum of 15,000 SEK will be charged to cover emergency costs.

Other Rules

• Population registration on our establishments is not permitted.
• Our network is prohibited from being used for illegal activities. Violations will be reported to the police.
• Electric car charging is only permitted in designated areas.
• Charging, for example, electric bicycles, scooters, drones or other larger rechargeable products is not permitted on our establishments. It is also not permitted to bring these indoors.
• Personal candles or gas stoves are not permitted on our establishments/hotel rooms.

Penalties

If you act in violation of these rules, do not pay for your accommodation, consumption or cause damage, the establishment reserves the right to refuse continued or future visits.

Billing/costs

The guarantor of the booking is the person responsible for the booking. This means taking responsibility for costs and damages caused to the establishment or third parties in connection with the visit/stay. A guarantor is obliged to replace broken movables or objects removed from the establishments.